Cookie Policy

Cookie Policy — Elaine Hart London

1. What is a Cookie?

The Elaine Hart London website uses cookies to provide you with the best possible experience. This policy explains what cookies are, which types we use, and how you can manage your preferences.

Cookies are small text files stored on your computer, tablet or smartphone when you first visit our website. They are used to:

ensure the website functions correctly
improve performance and personalisation (such as remembering your language, basket, and preferences)
analyse how our website is used in order to continuously improve our services

2. Types of Cookies We Use

We use the following types of cookies on our website:

Functional Cookies — essential for the correct operation of the website and for remembering your settings (such as language, basket, and session).
Analytical Cookies — allow us to measure traffic and understand how our website is used, so we can continually improve your experience.
Marketing Cookies — used to personalise content and advertisements based on your behaviour on our website and other channels.

Cookies help us to better tailor our offer and present content that is most relevant to you.

3. Managing Your Consent and Preferences

In accordance with the UK Privacy and Electronic Communications Regulations (PECR) and the UK GDPR, we are required to obtain your consent before placing analytical and marketing cookies on your device.

When you first visit our website, a cookie banner will be displayed allowing you to accept, decline or customise cookie categories. You can change your preferences at any time through your browser settings or via the cookie management panel available on our website.

Please note that declining certain cookies may limit the functionality of our website.

Legal basis:

Functional cookies: legitimate interest (necessary for the website to operate)
Analytical and marketing cookies: your consent, which you may withdraw at any time

4. Your Rights Under UK Law

Under UK GDPR you have the right to:

withdraw your consent at any time
request access to data held about you
request deletion of your personal data

To exercise any of these rights, please contact us directly.

5. Contact

For any questions regarding our Cookie Policy, please contact us:
📧 info@elainehartlondon.com
Mon — Fri: 09:00 – 18:00 | Sat — Sun: 10:00 – 17:00